Mindletic FAQ
If you’re new to Mindletic, this guide will help you learn more about the platform and its features.
Getting started with Mindletic
What is Mindletic?
Mindletic wants to promote emotional hygiene, create a culture of support and unity, and motivate ongoing self-care. We believe, that everyone should train their mind the same way they train their body.
What languages are available on Mindletic?
Currently, you can choose from two app languages – English and Lithuanian. Also, we have big plans for the future, so there should be some more languages to choose from. Note that our Mindletic specialists can consult in Lithuanian, English, and Russian.
Where should I start?
Mindletic wants to be an all-around gym for your mental health, so the same as in the gym, you can train individually, with a group, and also with a coach!
The same goes for Mindletic app features which include:
Mood Journal, Individual exercises, Community rooms and, 1:1 consultations with our professionals.
So we highly recommend trying all of these Mindletic app features so you know which one fits you the best!
On what type of devices can I use Mindletic app?
Currently, you can access all Mindletic features on your smartphone. You can download the app directly from the App Store: t.ly/oC2F and from Google Play: t.ly/sNcC, depending on your phone manufacturer.
It is important to emphasize that the video consultations feature with our specialists is also accessible on your PC‘s browsers (we will send you joining info to your email before the consultation).
Troubleshooting and How-To Guides
How to see my appointments?
To see your past and the upcoming sessions on the Mindletic app, click on the two little person icon at the bottom of the Mindletic app, and you will be able to see all your past and future sessions with Mindletic professionals.
How can I cancel my session?
To cancel your session on the Mindletic app, click on the two little persons icon at the bottom of the Mindletic app, then you will be able to see all your past and future sessions with Mindletic professionals. When you decide which appointment you want to cancel, click on the „x“ icon at the top on the right side of a specific appointment, and then confirm your cancelation.
How to set up notifications?
You can set various notifications on your Mindletic app to notify yourself every day or even a few times per to help you to become more Mindletic. In the Mindletic app, on Mood Journal, and inside specific community rooms you can find the bell icon at the top on the right side, when you click on it you will be able to choose if you want to get notifications.
How do I unsubscribe from the Mindletic email list?
You can unsubscribe from our email list by scrolling to the bottom of a Mindletic email and clicking the link that says “Unsubscribe.” Having trouble? Send us a message and we’ll unsubscribe you.
How to prepare for 1:1 consultations?
1. Choose a private space where you feel safe, cozy, and undisturbed.
2. Make sure you have a good internet connection, that your camera, microphone, and headphones are working, and join few minutes before
3. Be aware and watch yourself - if the feeling of anxiety before the conversation is very strong, we advise you to try breathing exercises (you can find them in Mindletic app)
4. Keep in mind that you can always tell your specialist how you feel, mention that you are worried about the conversation, or share other feelings you are experiencing.
5. It is advisable to take the time before and after the interview so that you can concentrate and calmly reflect on your experience.